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Home / what to use instead of thank you in an email

what to use instead of thank you in an email

It's 2020, and then we should all know how to e-mail, right?

Merely with so many of us heavily using email for piece of work, there are bound to exist some things that pop into our inboxes and badger us.

To discover out the ultimate email DOs & DON'Ts and which cliches fill us with rage, Perkbox Insights conducted a survey of 1,928 people.

Key findings include:

  • Co-ordinate to the working public, the perfect work e-mail starts with 'Hi' and ends in 'Kind Regards'.
  • 'Just looping in…' and 'Every bit per my final email' are rated the most annoying email cliches.
  • The worst work electronic mail sign-offs are 'dear', 'warmly', 'cheers' and 'best'.
  • 'Hey', 'Happy Friday' and 'To whom information technology may concern' are the worst means to first an electronic mail.
  • Using capital letters, kisses and emojis are the biggest electronic mail DON'Ts.
  • A huge 16% recall that it's never acceptable to use an exclamation mark in a work e-mail, while 48% say that yous can utilize simply one.

It might be 2020 but electronic mail isn't dead – 73% say electronic mail is their preferred method of advice at work

Although other methods may seem similar they are ever on the rising – proficient one-time e-mail is still the most popular method of advice for piece of work. Almost ¾ of people say that this is their preferred method, with contiguous coming in 2nd place with 50%.

Phone is the third most popular platform, with a tertiary of people stating that this is their preferred method and surprisingly, just 16% say instant messaging.

And but eight% think text is fit for piece of work purposes, along with the 3% who use social media for work.

About adults spend betwixt 1 and 2 hours a day checking emails

i in five spend between i and ii hours of their workday in their inbox, 16% spend betwixt 2 and 3, while a shocking xv% spend v+ hours checking and sending emails each 24-hour interval.

Not only are we emailing a lot at work, 31% cheque their emails outside of work 'every few hours', whilst viii% bank check 'every hour' and another viii% do this 'constantly'.
All this time in our inboxes means that there'southward leap to be a few things that get on our nerves...

person checking their emails

The perfect work e-mail starts with 'Hi' and ends in 'Kind Regards'

When request respondents to choose what they call up is the all-time greeting for a work electronic mail, a simple route is taken. 'Hi' takes the pinnacle spot for the best greeting, followed by 'Good Forenoon and Good Afternoon' in 2nd place.

The Superlative v best greetings for a work email:

  1. Hullo – 49%
  2. Good morning time / afternoon – 48%
  3. Hello – 21%
  4. Dear – xx%
  5. Happy [insert day]! eg Happy Fri! – 7%

Now for the worst

It seems like no greeting is a big no-no, with 53% saying that not greeting the recipient is the worst way to start an email. This is followed by the impersonal 'To whom it may concern' with 37% thinking this is unacceptable to utilise, with the friendly 'Hey' takes 3rd identify (28%).

The top 5 worst greetings for a work email:

  1. No greeting – 53%
  2. To whom it may business organisation – 37%
  3. Hey – 28%
  4. Happy [Insert day]! Eg Happy Fri – 23%
  5. Greetings – 22%

'Kind Regards', 'Thank you' and 'Regards' are the best ways to end an email

It seems that while 'Kind Regards' might get some stick, it'due south still thought of every bit the best way to sign off an email, with 69% voting this into kickoff place. 'Regards' followed in third identify with 31% rating this as the best greeting, missing out to 'Thanks' or 'Thank you Again' to second place.

The tiptop 5 best means to sign-off an email:

  1. Kind regards – 69%
  2. Thanks or thanks again – 46%
  3. Regards – 31%
  4. Thanks in advance – 21%
  5. Best wishes – 20%

'Love', 'warmly' and 'thank you' are rated the worst sign-offs

Unsurprisingly for the workplace, 'Dear' (57%) is rated the worst manner to sign off an email, with 'Warmly' closely following (31%).

Other sign-offs rated as unsuitable are 'Cheers', with over a quarter (26%) stating that information technology shouldn't be used in a piece of work e-mail, besides every bit 'Yours truly' (24%) and 'All-time' (12%) making the list.

Even though you might not desire to choose one from this list, yous better make sure you sign-off your emails. whopping 44% of people state that 'no sign off' is the worst.

Meridian ten worst email sign offs ranked:

  1. Love – 57%
  2. No sign off – 44%
  3. Warmly – 31%
  4. Cheers – 26%
  5. Yours truly – 24%
  6. Yours faithfully – 18%
  7. Talk before long – 14%
  8. Sincerely – 12%
  9. Best – 12%
  10. All the best – 9%

So now we know the best ways to showtime and end an e-mail, what gets our backs up within an electronic mail? We asked respondents for the email cliches they just can't stand.

Here are some to exist aware of so you don't badger anyone in your side by side e-mail…

'Simply looping in…' and 'As per my last email' are the nearly annoying e-mail cliches

Sometimes y'all just can't aid yourself from using a cliche, but there are some that you really want to avoid. Especially if you lot desire to exist on your respondents' good side.

The virtually hated e-mail cliche is 'Just looping in..', with a huge 37% stating that they find information technology annoying when the phrase is used in an e-mail.

Looking at the rest of the list of annoying cliches, three of the top 5 relate to post-obit up on something that was mentioned in a previous e-mail. I third dislike the phrase 'equally per my terminal e-mail', followed by 'whatsoever updates on this?' (24%) and 'Only checking in' (19%). It seems nosotros don't like to exist prompted to respond…

The near annoying email cliches:

  1. 'Just looping in...' – 37%
  2. 'As per my last email' – 33%
  3. 'Any updates on this?' – 24%
  4. 'But checking in' – xix%
  5. 'Confirming receipt' / 'confirming that I have received this' – xvi%
  6. 'Per our chat' – 15%
  7. 'Please advise' – 8%
  8. 'Thanks in accelerate' – 7%
  9. 'Promise you're well' – 6%

Using capital letter letters, kisses and CC'ing people who don't need to exist involved are the nigh annoying things you tin can practice in an email

We as well establish the biggest email faux-pas, you might desire to re-assess if you lot do any of these.

  1. Using capital letter letters for whole words or sentences – 67%
  2. Using kisses or 'ten' – 65%
  3. CC'ing people who don't demand to exist involved – 63%
  4. Using slang, eg 'OMG' – 53%
  5. Using as well many assertion marks – 52%
  6. Sending an email without proofreading – 50%
  7. Sending very long emails – 29%
  8. Using emojis – 29%
  9. Not having an email signature – 23%
  10. Double emailing – 22%
  11. Using smiley faces – 22%
  12. Using coloured fonts – 21%

16% think that it's never acceptable to use an exclamation marking in a work electronic mail

Delving deeper into the thoughts around exclamation marks, it turns out less is more in this regard.

A huge 16% think that it's never acceptable to use an exclamation point in a work electronic mail, whilst 48% think that just ane is acceptable, simply 24% would stretch to 2.

So, which email cliches annoy you?

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Source: https://www.perkbox.com/uk/resources/blog/most-annoying-things-in-an-email-ranked