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Doesnt Look Like a Feed Url. Try Again?

Troubleshooting RSS in Campaigns

Mailchimp offers two means to share blog and website content in your campaigns using RSS (Really Unproblematic Syndication). RSS Campaigns tin can be set up to go out daily, weekly, or monthly, and automatically populate your campaign layout with the last batch of items from your RSS feed. If you want to mix in RSS posts with other content, y'all can drop a feed into other campaign types.

Y'all may encounter some errors with your RSS feed, content, or merge tags. Check out the following list for common problems.

Mailchimp says my URL isn't a valid RSS feed

  • Is there a typo?
    If the feed URL is misspelled or contains unnecessary spaces, our system will reject the feed.
  • Is your feed password protected?
    If your blog is password protected, nosotros can't access the content to display information technology in the campaign. To brand sure your feed works as expected, utilise a public RSS feed with Mailchimp.
  • Did your feed change?
    If yous're using the aforementioned feed you ever take, it'south possible that your web administrator moved the feed or made other changes to your website that take interfered with our process.
  • Is the feed prepare properly?
    To validate your RSS feed, Mailchimp sends an "are you there?" request to your feed's server. If your server doesn't answer to that request, the feed will fail. Validate your feed or bank check with your web or server administrator to find out why something isn't working.

My RSS feed breaks in my campaign

  • Is there a typo or formatting error in your source code?
    Verify that the merge tags you're using are spelled and formatted correctly, and check for extra HTML code that might be disorganized. If there are whatever HTML tags inside the *|MERGETAG|* text, the entire tag can pause.
    Incorrect format: Check out our *|RSSFEED: TITLE|* newsletter!
    Correct format: Check out our *|RSSFEED:Championship|* newsletter!
  • Does your feed include the content your merge tags are asking for?
    Feeds can intermission when a merge tag in the campaign calls for information that doesn't be in your RSS feed, particularly if it's a custom-fabricated RSS feed. Try a standard RSS feed, or ask your developer or web ambassador what could be wrong.
  • Are images appearing every bit links?
    If you are using enclosure tags to display images, you may see a link to where the image is hosted instead. Check with your web administrator to ready your feed to show each item'southward image using <media:content> RSS tags.

My RSS feed is wrong in Preview Mode

  • Are there any typos or formatting errors?
    Verify that the merge tags you're using are spelled and formatted correctly, and bank check for extra HTML code that might be out of society. If there are whatsoever HTML tags inside the *|MERGETAG|* text, the entire tag can intermission.
  • Are the items on your RSS feed out-of-date?
    In your campaign preview, Mailchimp only displays RSS items that would be included in the side by side send. If you don't have whatsoever recent items—items posted after your last RSS Campaign was sent—Mailchimp displays the most recent 1, to requite you an idea of how the layout will look.
  • Are your images the wrong size?
    Often, web log images are pulled into feeds at a size that's much larger than necessary, which changes the look of your campaign. Talk to your developer or spider web administrator about changing that image formats on the feed.

I can't preview my RSS content

Bank check how many feedblocks you have in your entrada. If you have more than five feedblocks, you lot may non be able to preview your campaign in Mailchimp. To preview your campaign, we recommend you send a test email to yourself, or cut down on the number of feedblocks in your campaign instead.

My RSS feed stretches my entrada

When Mailchimp pulls the feed to add content to your campaign, information technology pulls in content every bit it appears in the feed. If big images are included, your template width may stretch to the width of the widest epitome. To have Mailchimp resize the images when nosotros pull in the feed, check the Resize RSS feed images to fit template box on the RSS Feed step.

Currently, this choice tin can't resize images in feeds that are viewed in Outlook. Information technology likewise doesn't resize videos.

I updated my feed, but my RSS Campaign didn't send

  • Is your feed valid?
    Mailchimp will warn you lot if your RSS feed is invalid before y'all finalize your RSS Campaign, but if something changes on your website's feed, it could break without alert. Attempt checking your feed URL with a validator, like the ane at w3.org.
  • When is your RSS Campaign scheduled to go out?
    If your campaigns are scheduled to get out at daily 10am, but you didn't update your feed until 10:05am today, the campaign won't be triggered until tomorrow at 10am.
  • Is the feed paused?
    When you navigate to your Campaigns folio, you should see status badges next to each campaign. If your campaign was paused for editing but not restarted, you will meet the Paused bluecoat.

  • Are the timestamps set upward correctly?
    Make certain your <pubDate> tags are set up and populating correctly. If a <pubDate> is set in another time zone or a mean solar day off, Mailchimp may not recognize that the items were posted before the next campaign is triggered.
    Here is an example of the correct setup for your RSS feed. The <pubDate> is in English. 

                    <channel>  <title>Mailchimp Web log</title>  <link>http://www.mailchimp.com/blog</link>  <clarification>Mailchimp, email marketing, and monkeys!</description>  <pubDate>Tue, 16 Sep 2010 fifteen:55:58 +0000</pubDate>  <generator>http://wordpress.org/?v=2.3.i</generator>  <language>en</linguistic communication>          <item>      <title>osCommerce and Joomla Plugins for Mailchimp</title>      <link>http://www.mailchimp.com/blog/plugins-for-mailchimp/</link>      <comments>http://www.mailchimp.com/blog/plugins-for-mailchimp/#comments</comments>      <pubDate>Tue, 16 Sep 2010 15:55:58 +0000</pubDate>      <dc:creator>Ben</dc:creator><br />

    We pull in the date for whatsoever of these tags, in this order: 'pubDate', 'pubdate', 'published', 'created', 'updated', 'engagement.' If y'all set your campaign to daily, it will send posts from the final 24 hours before it was triggered; from the final seven days for weekly; and for the last 30 days for monthly.
    When you first ready an RSS Campaign, we'll evidence the last post equally a preview instance if you haven't added an article in a few days.

The send time for my RSS Entrada is later than the scheduled fourth dimension

Information technology's possible sending delays can happen while our system puts together the entrada, or based on other factors from the recipients mail server. This tin occur when we've run into an issue with retrieving your feed. If the feed is non available on the first try, we will retry sending your campaign for an hour.

Yous will likely feel a few minutes lag afterwards hit send on your campaign.

Edit an original RSS Campaign

If y'all encounter any of these problems, you may need to edit the original RSS "parent" campaign. To do this, you need to pause the campaign.

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Source: https://mailchimp.com/help/troubleshooting-rss-in-campaigns/